Privacy Policy
Updated Date: Oct 28, 2025, 12:00 AM
Boundless Markets LLC (“Boundless Markets,” “Bright Interviews,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, share, and protect personal information in connection with your use of the Bright Interviews platform and related services (the “Services”), as well as the website accessible through https://boundlessmarkets.com (the “Site”).
1. Key Definitions
Direct User: Any individual who interacts directly with Boundless Markets, such as by visiting the Site, subscribing to communications, completing a form directly hosted by us, or participating in an interview initiated by Boundless Markets (not by a client).
Client: An organization or individual who contracts with Boundless Markets to use the Services (e.g., to conduct interviews or gather feedback).
Respondent (Indirect User): An individual who participates in an interview or form experience on behalf of a Client, where the Client—not Boundless Markets—is the primary data controller.
2. Scope of This Policy
2.1 For Direct Users
This policy applies to all personal data collected directly by Boundless Markets through the Site or Services.
2.2 For Respondents on Behalf of Clients
If you are participating in an interview at the request of a Client, Boundless Markets acts as a data processor. The Client is the data controller, and their privacy policy governs how your personal data will be used. Please contact the Client if you have questions about how they will use your data.
However, if you provided explicit consent (e.g., through a checkbox) to be quoted and identified in content, Boundless Markets will process your information in accordance with Section 3.3 below.
3. Information We Collect and How We Use It
3.1 Contact and Account Information
We collect names, job titles, email addresses, and organization names when you interact with our platform, sign up for updates, participate in interviews, or otherwise use the Services.
3.2 Legal Basis for Processing
We process personal data based on:
Consent (e.g., subscribing to updates, accepting cookies, agreeing to identification in content).
Performance of a contract (e.g., delivering Services to Clients).
Legal obligations (e.g., for tax or compliance purposes).
Legitimate interests, such as improving our services and maintaining security, where these interests do not override your rights.
3.3 Identification and Use in Content (When You Consent)
If you explicitly agree by checking a box, we may:
Use your interview responses to create written, video, or audio content.
Identify you by name, job title, and organization in published materials.
Quote, summarize, or paraphrase your responses for thought leadership or promotional content.
You can withdraw this consent at any time by contacting us at info@boundlessmarkets.com.
3.4 Voice Data
If the interview involves audio input:
Your voice may be recorded and transcribed to facilitate the Services.
Voice data may be used to improve our tools (e.g., voice calibration, quality assurance) in anonymized or pseudonymized form.
Internal employees or contractors may listen to audio samples solely for testing and improvement.
Audio will never be shared externally unless required by law or contractually agreed.
4. Processing on Behalf of Clients (When We Are a Data Processor)
When we process data on behalf of Clients (e.g., delivering interviews, transcribing content, storing responses), we act as a data processor under applicable laws like the GDPR.
4.1 Purpose and Scope
We only process personal data to deliver the agreed Services and in accordance with the Client’s written instructions.
4.2 Confidentiality
All personnel authorized to process personal data are subject to strict confidentiality obligations.
4.3 Subprocessors
We may use subprocessors (e.g., cloud providers, transcription services) to help deliver the Services. These subprocessors are bound by data protection agreements. Clients will be notified of any changes and may object on valid legal grounds.
4.4 Support for Data Subject Rights
Upon request and at the Client’s expense, we assist with responding to data subject requests (e.g., access, erasure, rectification), unless we are required by law to respond directly.
4.5 Data Breaches
If we discover a breach of personal data, we will notify the affected Client promptly and provide sufficient information to allow the Client to comply with notification obligations.
4.6 Security Measures
We implement appropriate security measures aligned with industry standards and applicable laws.
4.7 End of Engagement
At the end of our relationship with a Client, we will delete or return personal data unless legally required to retain it.
4.8 Audits
Clients may conduct one audit per year, with reasonable notice and during business hours, unless there is evidence of non-compliance. Audits must not involve competitors or expose unrelated confidential information.
4.9 International Transfers
If data is transferred outside the European Economic Area (EEA), we will use Standard Contractual Clauses or other approved safeguards to ensure compliance with applicable data protection laws.
5. Sharing Your Information
We may share personal data:
With service providers or subprocessors helping us deliver the Services.
With Clients (if you are a respondent).
With legal authorities, if required by law.
Only with your consent, with third parties for other specific purposes (e.g., marketing or partnerships).
6. Your Rights
You may have the following rights (depending on your location):
Access to your personal data.
Correction or deletion of your data.
Withdrawal of consent.
Objection to processing or profiling.
Data portability.
To exercise your rights, contact us at info@boundlessmarkets.com.
7. Cookies and Analytics
Our Site may use cookies to collect information about how users interact with it. For more details, please review our Cookie Policy (link placeholder).
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via the Site or email prior to the effective date. Continued use of the Services implies acceptance of the updated policy.
9. Contact Us
Boundless Markets LLC
17 Sylvan Street, Suite 105
Rutherford, NJ 07070
info@boundlessmarkets.com